Have you noticed a street light that's out or blinking? You're in the right place to report it.
Emergencies include any situations that put people's safety at risk. For example, a car hit a street light or a street light pole is leaning and in danger of falling.
If this is a red, yellow, or green traffic signal problem, call us right away -- this is an emergency. You'll find our number in the Contact Us section of this page. If you're calling after 5:00 pm, we still want to know right away. Listen to the prompts. When you hear "for utility emergencies," press 2. Then wait until you hear "traffic/lights, signs, and signals," and press 2 again.
Use this service to report streetlight issues only. We call the overhead lamps that light up your block at night streetlights. These are different from red, yellow, and green traffic signal lights. We consider any traffic signal outages an emergency. Call us right away if you find a traffic signal outage.
We'll ask you for the streetlight location. It helps to have an address close to the streetlight. You can use your phone or computer's location services to get closer to the exact location if you want.
When you download the grcity 311 mobile app, you'll be able to quickly report City issues like this and others.
Click here to report it online
We'll ask you for the streetlight location. It helps to have an address close to the streetlight.
Our number is listed in the Contact Us section of this page.
Visit us at the Monroe level customer service counter to report the issue. Our address is listed in the Contact Us section.
grcity 311 is available in the Apple App Store!
Download on iPhone
grcity 311 is available in the Google Play Store!
Download on Android
311 or 616.456.3000
300 Monroe Avenue NW,
Grand Rapids, MI 49503
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