Report a Blinking or Out Streetlight

Have you noticed a street light that's out or blinking? You're in the right place to report it.

Online Form

Call us if this is an emergency

Emergencies include any situations that put people's safety at risk. For example, a car hit a street light or a street light pole is leaning and in danger of falling.

If this is a red, yellow, or green traffic signal problem, call us right away -- this is an emergency. You'll find our number in the Contact Us section of this page. If you're calling after 5:00 pm, we still want to know right away. Listen to the prompts. When you hear "for utility emergencies," press 2. Then wait until you hear "traffic/lights, signs, and signals," and press 2 again.

Make sure the issue is eligible

Use this service to report streetlight issues only. We call the overhead lamps that light up your block at night streetlights. These are different from red, yellow, and green traffic signal lights. We consider any traffic signal outages an emergency. Call us right away if you find a traffic signal outage.

Take note of the streetlight location

We'll ask you for the streetlight location. It helps to have an address close to the streetlight. You can use your phone or computer's location services to get closer to the exact location if you want.

Download the grcity 311 mobile app or report online

When you download the grcity 311 mobile app, you'll be able to quickly report City issues like this and others.

Click here to report it online

We'll respond to your request

    We provide interim updates for each reported issue. You can see the status of your request and check out other recent issues in the app or online.

      Phone

      Take note of the streetlight location

      We'll ask you for the streetlight location. It helps to have an address close to the streetlight.

      Give us a call

      Our number is listed in the Contact Us section of this page.

      If this is a red, yellow, or green traffic signal problem, call us right away -- this is an emergency. You'll find our number in the Contact Us section of this page. If you're calling after 5:00 pm, we still want to know right away. Listen to the prompts. When you hear "for utility emergencies," press 2. Then wait until you hear "traffic/lights, signs, and signals," and press 2 again.

      We'll respond to your request

        We provide interim updates for each reported issue. You can see the status of your request and check out other recent issues in the app or online.

          In Person

          Call us if this is an emergency

          Emergencies include any situations that put people's safety at risk. For example, a car hit a street light or a street light pole is leaning and in danger of falling.

          If this is a red, yellow, or green traffic signal problem, call us right away -- this is an emergency. You'll find our number in the Contact Us section of this page. If you're calling after 5:00 pm, we still want to know right away. Listen to the prompts. When you hear "for utility emergencies," press 2. Then wait until you hear "traffic/lights, signs, and signals," and press 2 again.

          Make sure the issue is eligible

          Use this service to report streetlight issues only. We call the overhead lamps that light up your block at night streetlights. These are different from red, yellow, and green traffic signal lights. We consider any traffic signal outages an emergency. Call us right away if you find a traffic signal outage.

          Visit City Hall to report the issue

          Visit us at the Monroe level customer service counter to report the issue. Our address is listed in the Contact Us section.

          We'll respond to your request

            We provide interim updates for each reported issue. You can see the status of your request and check out other recent issues in the app or online.